From incidental PC support and network troubleshooting, to complete managed services, evolve has provided solutions to homes and small businesses since 2006.
Philosophy
Regardless of whether you are a small business owner, CEO, department manager, or home user, you should have expectations for your technology; it should be efficient and reliable. It doesn't matter if you have a single home PC or an office with multiple workstations and servers, your technology should enhance productivity, not burden you with unanticipated expenses and down time catastrophe.
The harsh reality
Unfortunately most technology service providers have a little different viewpoint. After all, many IT service providers completely rely on customer's problems as their primary income stream. The process is simple: You have a problem, you call a service provider, they fix the problem, and you pay for the service. This "Break-Fix" mentality not only places you or your company at a disadvantage, it allows tech service providers to charge high rates for urgent situations. Often a break-fix service call only addresses the urgent needs and frequently overlooks non-critical issues. The bitter truth is that regardless of how friendly and professional your current technology provider may be, if you don't have any problems, they don't make any money. Do you think "Break-Fix" service providers want technology to remain in perfect order?
The solution
With evolve managed service, our focus is preventing problems not exploiting them. We monitor system health and security, conduct system inspections, and provide scheduled optimizations. We want our customers systems to run at full potential. With our scalable options of health monitoring, managed virus protection, and security tools, we identify potential issues prior to costly downtime disasters. To make things even better, managed service can save you money when compared to a break-fix service model.
I guess that would put us on the same team....
(For those who prefer to pay for break-fix service, we will also be happy to earn your business. After all this is a business)
Philosophy
Regardless of whether you are a small business owner, CEO, department manager, or home user, you should have expectations for your technology; it should be efficient and reliable. It doesn't matter if you have a single home PC or an office with multiple workstations and servers, your technology should enhance productivity, not burden you with unanticipated expenses and down time catastrophe.
The harsh reality
Unfortunately most technology service providers have a little different viewpoint. After all, many IT service providers completely rely on customer's problems as their primary income stream. The process is simple: You have a problem, you call a service provider, they fix the problem, and you pay for the service. This "Break-Fix" mentality not only places you or your company at a disadvantage, it allows tech service providers to charge high rates for urgent situations. Often a break-fix service call only addresses the urgent needs and frequently overlooks non-critical issues. The bitter truth is that regardless of how friendly and professional your current technology provider may be, if you don't have any problems, they don't make any money. Do you think "Break-Fix" service providers want technology to remain in perfect order?
The solution
With evolve managed service, our focus is preventing problems not exploiting them. We monitor system health and security, conduct system inspections, and provide scheduled optimizations. We want our customers systems to run at full potential. With our scalable options of health monitoring, managed virus protection, and security tools, we identify potential issues prior to costly downtime disasters. To make things even better, managed service can save you money when compared to a break-fix service model.
I guess that would put us on the same team....
(For those who prefer to pay for break-fix service, we will also be happy to earn your business. After all this is a business)
"An expert has the experience to know how to avoid the common pitfalls and implements the best practices to elude crisis situations.
Technology service is more than fixing problems; it’s avoiding them by addressing worst case scenarios before they happen."
- Jack Vinson, evolve technology & service solutions
Technology service is more than fixing problems; it’s avoiding them by addressing worst case scenarios before they happen."
- Jack Vinson, evolve technology & service solutions
evolve is proud to maintain partnership with the following companies
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