Some tips to make sure your system is available each month
- Have your system turned on and awake as close to the scheduled service time as possible
(typically 7:00 PM Mountain time for residential service customers)
- Extend your computer’s power plan settings to one hour or more to insure it remains available during service (I would be happy to make the change for you if you like)
- If you use a laptop system, make sure your power cord is connected and if possible use a LAN connection rather than a WIFI.
- Feel free to send an email if you are running a bit late
(Monthly optimizations are usually being initialized between 7:00 PM and 8:00 PM)